Holiday Hours and the Great Yarn Fiasco of 2015

Got your attention there, didn’t I?  😉

First off, after too much over thinking and asking everyone under the sun, I have decided that we will be open regular hours, 12-5, both July 3rd and 4th.  It is much easier to decide these things when holidays fall on Monday…as they should!
Second, (scroll to the cut to the chase bit if this is just too much reading!) I got a call on Saturday that was a pretty big surprise.  I was told that Trendsetter Yarns was recalling Mimi…the mink yarn that we have had for a while.  Honestly, I’d never heard of a yarn recall.  Was it failing on the needles?  Causing food poisoning?  (Though really…most yarn really shouldn’t be taken internally…even if it has milk, soy, corn or other food in it ;))  As it turns out, there’s no Mink, that’s ZERO Mink in this 100% Mink yarn.  It is actually a blend of Angora (mostly), Wool, Rayon and Nylon.  It’s a lovely yarn, that makes sense with that blend, but it was not what it was labeled.
I’ve talked to Trendsetter, at length about it and here’s what I learned.  They had no knowledge of this and all the documentation that came their way indicated that it was Mink.  At some point, the mill independently decided to switch to the blend above to keep costs down, but didn’t inform anyone and didn’t change the labels.  Their claim is that the blend kept with the spirit of the Mink and therefore seemed ok.  If anyone would like to rant or rif on the absurdity of labeling contents based on the SPIRIT of something….I’m free for all the snark in the land.
It is quite possible that the first shipment, which was the majority of the stock I had in the store, MIGHT have been Mink, but that there is no way to tell.  The subsequent smaller additions of colors where less likely to be Mink.  Apparently, they cannot pin down when the mill switched.
I also asked them about allergies because in my experience, more people are allergic to angora than any other fiber.  Trendsetter talked to a dermatologist that says Mink and Angora would be exactly the same in terms of allergies.  So if you are allergic to Angora, you would be allergic to Mink and vice versa.
Sadly, this was a lovely yarn which will now all be headed back to the company.  (Never fear….I have insanely gorgeous things on order for fall!  I’m seriously excited!!)
Cut to the chase…I feel horribly that I had something in the store that was not what it was labeled as, and though I imagine most of you want your yarn and definitely the gorgeous projects you’ve made with Lotus Mimi…if you have skeins that you would like to return, please do so before July 24th for a refund.  If you have the receipt, I can issue a monetary refund.  If you don’t, I can still give you a store credit.  If you have projects made from Mimi, bring them, show them off!  And just to say I’m sorry for the mess, I’ll give you a coupon for 20% off your next purchase (this can be combined with punch cards, sale bin, etc…).  If you actually want to give up your project for a refund, just come in and talk to me because it gets a lot more confusing and cumbersome….but we’ll work it out.
And there you have the Great Yarn Fiasco of 2015!
Happy Independence everyone!
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2 thoughts on “Holiday Hours and the Great Yarn Fiasco of 2015

  1. Oh no! Sounds like you are handling the fiasco with grace and no one should fault you! Now, if you’ll excuse me, I’m off to buy some groceries with money printed off my computer… it’s in the spirit of legal tender, so it’s all good! 🙂

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